Read the White Paper

By Dr. Ghiassi, MD

Ineffective patient education is a barrier to patient activation - a necessary prerequisite to improving health literacy and outcomes. CHECK OUT THE WHITE PAPER from our Chief Medical Officer Dr. Alidad Ghiassi, and learn more about how HIA Health answered his call to action.

"I hope that this paper will serve as a resource for clinicians to better understand the importance of effective patient education, and their responsibility to optimize accessibility to accurate, actionable information via technology. With a clear foundation set for what effective patient education is and its influence on the health of our patients and outcomes, clinicians will be compelled to deepen their understanding of the potential of new technology to affect change in the learning process and how it might be applied to their practice."


HIA TOPICS™ Reinforces Trust With Physician-Controlled AI

Pasadena, CA., Sept. 1, 2021/PRNewswire/-- HIA Technologies, Inc. today announced the launch of their virtual patient education platform HIA TOPICS™ to reduce misinformation and improve engagement and health literacy. Leveraging 20+ years of academic research in human/computer interaction, digital humans, and advanced AI and XR technologies, HIA TOPICS allows providers to create their own virtual learning environments, eliminates barriers to medically validated information, and connects patients to real-time answers from their physician via voice-enabled conversational AI.

“Physicians constantly combat misinformation during our limited time with patients. Through HIA TOPICS my patients receive my evidence-based education in a format that is interactive and enjoyable.” Says Alidad Ghiassi, M.D., Chief Medical Officer at HIA and Orthopaedic surgeon. “My patients love to ask questions, hear my answers, and engage deeper with my digital agent. As a result, they’re activated to participate in decision making.”

With HIA TOPICS clinicians prescribe physician-authored education from a library of healthcare topics. Digital agents then host interactive presentations wherein patients can ask questions and hear their physician’s answers thanks to physician-controlled AI.

CEO Vacit Arat states, “Our method of matching physician-authored responses to real-time patient questions simulates live interactions with pinpoint accuracy.”   He adds, “Patients get trusted information from the source, stop error-prone internet searches, and reconnect with their providers from the safety of home. Furthermore, clinicians realize time-savings by shifting educational upkeep to their digital agents and monitoring compliance with reports and interfaceable records.”

HIA Technologies, inc. aims to empower clinicians and reduce strain on the healthcare industry by shifting inefficient intake, education, and monitoring tasks to its suite of HIPAA-compliant solutions.

About HIA Technologies

HIA Technologies, Inc. was founded with the mission to vastly expand the ways businesses reach their audiences, allowing them to have intimate, personalized, conversations in an efficient, precise, and low-cost manner. HIA's Embodied AI technology is a transformative user interface that allows artificially intelligent interactive characters to conduct sophisticated conversations with people, educate them, ask and answer questions, and report back on the interactions. A result of 20+ years of research in human-computer interaction, digital humans, AI, and XR, HIA's products allow businesses to quickly create and deploy conversations at scale, opening the door to endless engagement opportunities.

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Jolean Sheffield
VP Content and Marketing




Jolean Sheffield examines the potential for artificial intelligence, designed and controlled by clinicians, to alleviate rising burnout rates

It didn’t take long for COVID-19 to change the business model of healthcare, and in its wake clinicians have spent months learning how to adjust - a trial by fire. Seemingly overnight practices were forced to adopt telemedicine to care for their patients and tasked with undertaking huge remote medicine initiatives with little preparation.

All the while, operating margins continued to thin, and elective cases that typically bolstered revenues were put on hold. Even with a vaccine readily available to most citizens, the healthcare sector continues to remain strained and far from recovering. To add to the growing complexity of care in the US a new labor shortage threatens to make matters worse.